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Implementing AI in call centers has been shown to reduce average call duration by a whopping 10.06% and lower abandon rates by 17.36%, compared to centers not riding the AI wave. That’s right, AI doesn’t just make things faster; it helps your team manage calls more efficiently, letting them handle up to double the volume. Imagine the difference—more satisfied customers and happier agents!
So let us buy you lunch while you learn about the ROI of AI.